Managed IT Services
Your IT department, as a service.
Magonit's Managed IT Services put your entire IT environment — servers, workstations, network equipment, cloud accounts, and users — under proactive monitoring, scheduled maintenance, and helpdesk support, for a fixed monthly fee. One agreement, one monthly invoice, one number to call.
- Best for
- Organizations of 2–100 users without a full in-house IT team
- Delivery
- Remote monitoring and support; on-site when required
- Pricing
- Fixed monthly fee for an agreed scope
- Starts with
- A complimentary assessment of your current environment
What's included
- Proactive monitoring and maintenance of servers, workstations, and network equipment
- Helpdesk support for your team — remote and on-site
- Patch management and software updates, handled on schedule
- Endpoint security baseline: antivirus, updates, and access hygiene
- Backup monitoring and periodic restore testing
- Vendor coordination: internet providers, software suppliers, hardware warranty claims
- Documentation of your environment — owned by you
- Regular reporting in plain business language
Who it's for
- Businesses that rely on a single "IT person" or an ad-hoc freelancer and want consistent, documented coverage
- Organizations that have outgrown break/fix support and need problems prevented rather than repaired
- Companies with a growing team that need predictable IT costs
How it works
Assess
We audit and document your current environment: hardware, software, accounts, risks, and recurring costs. You receive a clear written report.
Onboard
We take over management with minimal disruption — monitoring agents, access, backups, and a support process your team can actually use.
Operate
Monitoring, maintenance, and support run continuously under the agreed scope, with regular reviews to adjust as your business changes.
Managed IT Services: frequently asked questions
What is included in managed IT services?
Managed IT services cover the ongoing operation of your technology: monitoring, maintenance, updates, user support, backup oversight, vendor coordination, and documentation — for a fixed monthly fee, rather than paying per incident.
What is the difference between managed IT and break/fix support?
Break/fix support is reactive: you pay each time something fails. Managed IT is proactive: the provider monitors and maintains your systems continuously to prevent failures, and the cost is a predictable monthly fee.
Can Magonit take over an existing IT environment?
Yes. We audit and document the current environment, then assume management with minimal disruption — retaining what serves you well and remediating what does not.
What are Magonit's response times?
Business-critical incidents are addressed immediately. All other requests receive a response within the same business day.
Related services
Ready to discuss managed it?
Request a complimentary assessment — a clear report on your current environment and a concrete proposal, with no obligation.